![]() Unsurprisingly, O2 does not accept stolen or barred phones, or any with fake software installed. If so, it must be the same make and model or better. The only exception is if you’ve had a replacement phone provided by an insurance claim. ![]() You then start a new Plus Plan or Custom Plan with a new phone of your choice, or you can pick from one of O2's refurbished 'as new' stock.īe aware you can only switch the phone you originally bought as part of your Plus Plan or Custom Plan. This means you don’t need to pay the rest of it off. With Switch Up, you can take your phone to an O2 store, they will check its condition, then send the phone to be refurbished and settle your current plan. The perk is automatically included with a Plus Plan at no extra cost, or can be added to a Custom Plan as a Bolt On if you pay an extra £3.99 a month. O2 Switch Up lets you swap your current phone for a new one whenever you like, as many times as you like, as long as it’s in good condition. Want to see if O2 is a good option? Read our guide to the best and worst mobile networks to find out the top performing providers, and which brands to avoid. So what's the catch? We dig a bit deeper to find out what you need to know about O2 Switch Up. It's an interesting proposition, and one that looks to bolster O2's own refurbished phones offering, with customers able to opt to save on a refurb model, as well as 'swapped' phones getting checked over and sold as refurbished by O2 itself. Mobile network O2 has launched Switch Up - a new service that claims to offer more freedom to 'flex your plan' and upgrade your handsets before the contract is up.
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